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Shipping & Tracking Policy

• At Minilumes, we understand how exciting it is to receive something special for your little one. We carefully pack every order to ensure it reaches you safely and in perfect condition.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During sales, festive seasons, or unforeseen circumstances, processing may take slightly longer. If so, we'll keep you informed.

Shipping

• We currently ship across India.
• Delivery timelines generally range between 3–7 business days, depending on your location and courier partner.
• Remote or non-serviceable locations may require additional delivery time.

Shipping Charges

     We currently offer FREE shipping across India on all orders.

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation via email and/or SMS/WhatsApp (where applicable) containing your tracking details.

You can use the tracking link provided to monitor the status of your shipment in real time.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and email address are accurate while placing your order. Mini Lumes cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Delays

While we strive to deliver every order on time, occasional delays may occur due to weather conditions, public holidays, courier network disruptions, natural calamities, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.

Need Assistance?

If you have any questions regarding your shipment or need help tracking your order, please reach out to us via WhatsApp at 8910364562. We'll be happy to assist you.